Fiesta Inn Mazatlán
ความคิดเห็นจากผู้เข้าพัก
Loved the pool deck. Easy access to the beach was also a plus. The staff were very helpful and for us who have limited ability with the Spanish language it was so nice to find there were staff we could converse with and be understood. The maintenance staff were readily available and were able to resolve issues immediately.
Teresa
กุมภาพันธ์ 2567
It was the day before the eclipse. Mazatlan was flooded with visitors. The ones that had planned this special trip to see the total eclipse in advance and the short notice travelers, like us, that decided to pay triple but not miss the planetary event. The booking system for hotels and rentals was collapsing. The apartment that we had booked a couple of weeks ago was cancelled with a message (not officially on the app) and we found out just before arriving at night into the city. We sat at a coffee shop and frantically looked for any room available for the night. I wasn't so worried because we had the rental car, at least we were not going to sleep on the beach! But my husband cannot survive a night in the car due to a bad back. He was really concerned. When we found a room in this hotel, we thought we had lucked out. But when we arrived we learned that the booking system has been mistakenly offering rooms that were not available. More than ten people arrived here and there to find out they didn't have a room. A bug in the system. In our case it was late at night and when we arrived, the manager saw our situation and he really went out of his way to give us a solution. He let us stayed in one of the very nice couches in the lounge with the possibility of getting a room if there was a no-show. The cut off time for this is 1am. So we temporarily laid down in a comfy corner and luckily enough, the receptionist woke up us at 1:05 am with the good news that a room was available. I cannot thank enough Alberto, the manager and the staff. Real hospitality people. Needless to say if you browse the pictures, the hotel is super nice, the pool on the terrace amazing and made a great spot to watch the eclipse and the location is the best you can get in Mazatlan. Their excellent breakfast is the cherry on top. Don't miss this place.
Kali
พฤษภาคม 2567
Our favourite place during our Mexico trip! We arrived at the hotel and were told that our reservation through Booking.com had not made it onto their system despite us having a confirmation email and the booking showing in the app. Jose was a star, ensuring we had a room. It was perfect. A great size, clean, sea view. I had the best nights sleep and a hot powerful shower. The breakfast buffet was also delightful. It had every option you could possibly wish for with a chefs station where you could request, eggs, omelettes etc. The team really could not do enough to help us. I’d 100% recommend and wish we were staying here for the remainder of our trip.
David
เมษายน 2567
The front desk staff was amazing. Rooms were very clean but no fridge. Security people were very good and helped in parking my trailer.
Winston
พฤศจิกายน 2567
Excellent location in north Mazatlan. The staff were very attentive, taking care of mechanical issues immediately. The room was quiet, very clean, waterfall shower, beautiful view, pretty yet minimal decor. It’s in a shopping mall with a cafe downstairs, grocery store, and icecream. Yummy breakfast buffet in the hotel.
Jill
เมษายน 2567
Everything was great! The beds are very comfy, the rooftop has great views of the city. And the service is awesome... Alberto was super helpful and very attentive to all of our needs and questions we had. I would highly recommend staying here! P.S. the breakfast buffet is really tasty and top quality!
Laura
กรกฎาคม 2567
In the pool warm water will be better. Thank you
Esmeralda
มกราคม 2567
The Staff at the Restaurant were great!
Patrick
พฤษภาคม 2567
The staff were extremely helpful.
Laurie
เมษายน 2567
Well-designed room with comfy bed. Convenient parking. Friendly and competent staff
Andrew
เมษายน 2567
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